General Terms & Conditions
These Terms and Conditions (“T&Cs” or “Agreement”) constitute and govern the contractual relationship between the parties CASHPOINT (Malta) Ltd., Level 1, Salvu Psaila Street, Birkirkara BKR 9077, Malta, (referred to below as "CASHPOINT"); and the customer on the other side, hereinafter referred to as “CUSTOMER", “You” or “Player”.
The following words and terms, should be interpreted as follows, unless, the context clearly implies otherwise.
“CASHPOINT”, “Us”, or “We” shall mean CASHPOINT or CASHPOINT (Malta) Ltd.
“CUSTOMER”, “You”, “Player”, “User” or “Account Holder” shall mean the customer of the Service and of the software accessible through the Internet Site and having a contractual relationship with CASHPOINT.
“Registration Form” shall mean the form to be filled in by the Player to open a Betting Account.
“Game” refers to any gaming activity presented by CASHPOINT on its Internet Site for the benefit of the Customers and as approved by the Regulatory Authority.
“Internet Site”, “Website” or “Site” shall mean the Internet Site www.cashpoint.com and all other sites connected to it and accessible through links or other access paths.
“Regulatory Authority” is the Malta Gaming Authority (MGA) (Suite 1, Level 3, TG Complex, Brewery Street, Mriehel, Birkirkara BKR 3000, Malta, http://www.mga.org.mt), which is the main regulator of remote gaming operations.
“Service” shall include CASHPOINT services and game offer activities related to it and listed on www.cashpoint.com including but not limited to online casino and betting.
“Software” shall mean the software licensed by us including all programs and databases and any other derived content whether accessible or otherwise used by you through the Internet Site and allowing you to participate in the games being offered.
“Betting Account”, “Player Account”, “Gaming Account” or “Account” shall mean a personal account opened by an individual and maintained by CASHPOINT as to allow this person to play the online games.
“Play for Fun” or “Fun Games” shall mean Games as defined in this Agreement but that are offered for limited gameplay in a special Game mode which does not involve payment from the Customer to the Operator. The sole purpose of this mode is to offer the possibility for the Player to try out the Games offered before staking real money.
1.1. “CASHPOINT” in these Terms and Conditions refers to CASHPOINT (Malta) Ltd., a company incorporated in Malta, having the following registered address:
CASHPOINT (Malta) Ltd.
Salvu Psaila Street, Birkirkara BKR 9007
1.2. The term “CUSTOMER” references any individual or entity that expressly or impliedly agrees to all terms and conditions of CASHPOINT by opening an account and placing bets on games on CASHPOINT’s website.
1.3. All CUSTOMERS accessing the CASHPOINT Website agree to abide by the following terms and conditions governing the use of its services (the "Agreement").
1.4. This Agreement describes the terms, conditions and risks applicable to the CUSTOMER use of CASHPOINT services available under the domain of www.cashpoint.com (the "SITE"). If the CUSTOMER has any questions regarding this Agreement, please contact Customer Support (firstname.lastname@example.org). In case of a dispute, which can not be solved with the help of the customer support department, please turn to the appropriate gaming authority.
1.5. The CUSTOMER must read, agree with and accept all of the terms and conditions contained in this Agreement without modifications, which include those terms and conditions expressly set forth below and those incorporated by reference, before the CUSTOMER may become an active, registered CUSTOMER of CASHPOINT. By continuing to access or use the SITE, the CUSTOMER agrees to follow the terms and conditions of this Agreement.
1.6. This Agreement is effective upon acceptance in registration for newly registering CUSTOMERS. The CUSTOMER commits to comply with the Terms and Conditions of the website. If the CUSTOMER does not agree to be bound by the terms and conditions of this Agreement, and does not use or access our SITE after registering, the CUSTOMER must inform us in writing immediately.
1.7. This Agreement shall be governed by and interpreted in accordance with the laws of Malta, excluding that body of law pertaining to conflict of laws. Any legal action or proceeding arising under this Agreement will be brought exclusively in courts located in Malta, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.
1.8. CASHPOINT will not be liable in any way to any persons in the event of force majeure, or for the act of any government or legal authority. In the event that any provision in this Agreement is held to be invalid or unenforceable, the remaining provisions will remain in full force and effective.
1.9. Failure of a party to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision.
1.10. CASHPOINT may assign this Agreement or any rights and/or obligations hereunder without the CUSTOMER’s consent.
1.11. CASHPOINT may amend the terms of this Agreement from time to time by posting the amended terms on the SITE. Any amendment shall come into force as of the day it was published on the SITE. By continuing to use the Internet Site, the Service or the Software offered by CASHPOINT, the CUSTOMER agrees to be bound by the T&Cs of this Agreement as well as by the latest modifications to it. If the CUSTOMER does not agree to be bound by the changes to the terms and conditions of this Agreement, the CUSTOMER must not use or access our Services, and inform us in writing immediately. Any changes to the Terms and Conditions will be notified to players in advance.
1.12. CASHPOINT is licensed in Malta and regulated by the Malta Gaming Authority, which is a regulatory body.
1.13. The license number of CASHPOINT is MGA/B2C/114/2005 issued on 01.08.2018. The license number of CASHPOINT in UK is 000-039624-R-319465-001 issued on 29/10/2014.
1.14. Should there be any discrepancy between the T&Cs in the English language version and the version in any other language, the English version will supersede. The prevailing language in case of interpretation will be the ENGLISH language. All language versions in the Terms and Conditions will reflect the same principles.
This Agreement is made by and between CASHPOINT and the CUSTOMER. This Agreement applies to the CASHPOINT SITE, including its electronic content and or software currently contained on the SITE that supplies the CUSTOMER with the games and services offered by CASHPOINT.
CASHPOINT reserves the right to impose certain conditions on the admission of Players to the games (e.g. minimum number of completed games, verification of transacted payments) and to extend or change the services on the website at any time.
3.1. The Services are available to and may only be used by individuals who can form legally binding contracts under the law applicable to their country of domicile. It is the CUSTOMER’s responsibility to ensure that their betting is legal.
3.2. Services are not available to persons under the age of 18 or otherwise under legal age (Minors). If the CUSTOMER is a Minor, the CUSTOMER may not use this service. If as a CUSTOMER you do not qualify, please do not use our SITE. Participation in the games for money is exclusively reserved for individuals over 18 years of age, or the minimum age as set in law for participation in the corresponding country. Playing by minors is strictly prohibited, even in the presence of a guardian or an adult. If this provision is not followed, CASHPOINT will return any monies paid by that person as soon as reasonable practicable but reserves the right to withhold any winnings and take legal action against those adults who allow an underage person to play.
3.3. CASHPOINT is entitled to require CUSTOMERS to provide proof of age and to refuse a CUSTOMER’s admission to the games if it has reasons to believe that the minimum age requirement is not fulfilled.
3.4. In all circumstances we shall not be held responsible for misuse of our services by any unauthorized parties or minors.
3.5. CASHPOINT Services are not available where they are illegal to use. In particular, CASHPOINT does not accept players from the USA. CASHPOINT reserves the right to refuse and/or cancel Services at its own discretion.
4. Registration Information
4.1. In order to participate in the games a Customer must complete the registration form on the website www.cashpoint.com and therewith open a “Betting Account”. The Customer must fill in the registration form provided by CASHPOINT which shall at least include the following details:
4.1.1. The customer’s identity. The CUSTOMER warrants to, provide true, accurate, current and complete information regarding identity during the registration process. Any false information or impersonation of any person or entity, misrepresentation regarding any affiliation with another person, entity or association, use of false headers or other acts or omissions to conceal one’s identity from CASHPOINT for any purpose will be prosecuted under the fullest extent of the law. A CUSTOMER accessing CASHPOINT services will be asked to provide valid subsisting verification of age, identity and relevant information.
4.1.2. Date of Birth. The CUSTOMER assures CASHPOINT that he/she is over 18 years of age. No person under 18 years of age may be registered as a player and any funds deposited or any money won by any such person shall be forfeited to the Regulatory Authority.
4.1.3. The customer’s place of residence
4.1.4. The customer’s valid e-mail address and contact number (phone / mobile)
4.1.5. Personal and confidential username. The Username must be unique and clearly identifiable. Offensive or indecent names are not allowed. Further prohibited are usernames that contain or allude to an Internet link or account names, which allude to certain rights of the Customer (ex. the term “administrator” is reserved for CASHPOINT). We reserve the right to suspend accounts with an unacceptable Username. Accounts can be reactivated as soon as a suitable and acceptable alternative has been chosen.
4.1.6. Password. The Customer is advised to choose a strong and non-predictable password for security and is responsible for ensuring that this password is kept secret.
4.2. During the registration process, a CUSTOMER must provide CASHPOINT with valid identification, including but not limited to the address, contact email and/or personal telephone number.
4.3. The Customer shall ensure that the registration details are kept up-to-date and shall make any necessary changes of name, address or e-mail address on CASHPOINT’s website without undue delay. It is the player’s responsibility to inform us immediately of any changes to the player’s personal information.
4.4. In the event that CASHPOINT has reason to believe that the information given is inaccurate, CASHPOINT is entitled to suspend or terminate Customer’s account and retain any winnings.
4.5. The CUSTOMER is responsible for securing the CUSTOMER Username and Password for their account with CASHPOINT. CASHPOINT holds no responsibility for any damage caused due to any act or omission of the CUSTOMER causing inappropriate or irregular use of their Account.
4.6. A CUSTOMER must register personally and not on behalf of someone else.
4.7. The CUSTOMER is not allowed to register if he/she is already registered on CASHPOINT site with an account. Only one account per person, per pc, per IP address and per address is allowed. Use of more than one Account per physical player is known as “multi-accounting” and as such is strictly forbidden. With regard to suspected fraud, CASHPOINT reserves the right to block an account at any time and to cancel all transactions associated with a player who has registered more than one account in his own name or under any different names.This also applies to those customers who, for instance, switch first and last names in order to create another account. An issued member.card account is also an account and the creation of additional one is not permitted.
4.9. It is prohibited for CUSTOMERS to sell, transfer and/or acquire accounts to/from other CUSTOMERS. It is also prohibited for CUSTOMERS to transfer funds between accounts. Funds can only be remitted to the same account from where they originated at the deposit stage.
4.10. A CUSTOMER declares not to depositing money using a credit card, to which he/she is not authorised.
4.11. Making deposits by the CUSTOMER into an account for any reason other than participating in games, particular illegal purposes (e.g. money laundering) is not allowed; Depositing money originating from criminal and/or other unauthorised activities is also prohibited;
4.12. A CUSTOMER declares not to be classified as a compulsive gambler;
4.13. A CUSTOMER’s registration may be refused or closed at the operator’s sole discretion, but contractual obligations already made will be honored.
4.14. The registration and set up of a gaming account are free of charge.
4.15. There is no general right to registration and participation in the games.
5. Password Security
5.1. The CUSTOMER is advised to choose a strong and non-predictable password for security and is responsible for ensuring that this password is kept secret.
5.2. It is the CUSTOMER 's responsibility to ensure they keep their Username and security details (including password) confidential. In the event that there is concern that the secrecy of such details is no longer the case, CUSTOMER should notify CASHPOINT immediately whereupon new details may be forwarded and any future transactions under the previous details would be considered void.
5.3. CASHPOINT is in no way responsible for the eventual access to a User Account by a third person and will not be held responsible for any eventual loss suffered due to the illicit use of a Player’s password by a third person, of unauthorized access, and/or for any transaction in which the name and password of a Player was registered correctly.
6. Legal Restrictions
6.1. The CUSTOMER warrants its understanding that laws regarding online gambling vary throughout the world, and it is CUSTOMER’s obligation alone to ensure compliance with any law, regulation or directive, relevant to CUSTOMER’s country of domicile. Ability to access the CASHPOINT SITE does not necessarily mean that CASHPOINT Services, and/or CUSTOMER activities through it, are legal under the laws, regulations or directives relevant to the CUSTOMER country of domicile.
6.2. The CUSTOMER understands and accepts that CASHPOINT is unable to provide them with any legal advice or assurances and that it is their sole responsibility to ensure that at all times they comply with the laws that govern them and that they have the complete legal rights to play the Games. Any participation in the Games is at their sole option, discretion and risk. By playing the Games, they acknowledge that they do not find the Games or Services to be offensive, objectionable, unfair, or indecent in any way.
6.3. CASHPOINT does not intend that its SITE should be used for betting or any other purposes by CUSTOMER present in countries in which such activities are illegal. CASHPOINT’s SITE does not constitute an offer, solicitation or invitation by CASHPOINT for the use of the games or other services in any jurisdiction in which such activities are prohibited by law.
6.4. CUSTOMERS shall not treat the licensee as a financial institution nor expect interest on their deposits.
7. Limited Use
7.1. CASHPOINT grants the CUSTOMER a non-exclusive, non-transferable and limited personal use to access the SITE (the "Licence"). The SITE use is conditioned on continued CUSTOMER compliance with the terms and conditions of this Agreement.
7.2. The CUSTOMER agrees not to resell marketing materials provided to them by CASHPOINT or permit secured access of the SITE to others, and not to copy any materials appearing on the SITE for resale or for any other purpose to others without the prior written consent of CASHPOINT.
7.3. The CUSTOMER shall be responsible and bound by any unauthorized use of the SITE, made in breach of this section.
7.4. The CUSTOMER agrees to use the information received from the information systems of CASHPOINT for the sole purpose of executing transactions inside and within the SITE.
7.5. The CUSTOMER further agrees not to use any electronic communication feature of a Service on the SITE for any purpose that is unlawful, tortuous, abusive, intrusive on another's privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening or hateful.
7.6. This Agreement will terminate if CASHPOINT believes that any information provided by the CUSTOMER, including the CUSTOMER e-mail address, is no longer current or accurate, or if the CUSTOMER fails to otherwise comply with any term or condition of this Agreement and all rules and guidelines for each service, or CASHPOINT establishes that the CUSTOMER has abused in any way CASHPOINT’s games and services. Upon notification of such violation, the CUSTOMER agrees to cease accessing Services. The CUSTOMER agrees that CASHPOINT, at its sole discretion and with or without notice, may terminate the CUSTOMER access to any or all Services, close CUSTOMER open transactions, remove and discard any information or content with its Service.
8.1. Misconduct by CUSTOMERS is forbidden on the website. CUSTOMER’s behaviour is deemed as a violation of these Terms and Conditions, whenever, but not exclusively, if the CUSTOMER:
8.1.1. intentionally provides inaccurate or incomplete information;
8.1.2. attempts to manipulate the result of games through concerted practices, alterations of the program or in any other undue way;
8.1.3. deliberately cause malfunctions or defects of the website in order to undermine the natural flow of the game;
8.1.4. sets up more than one account per person; or any other regulations set out in these Terms and Conditions is violated.
This list of misconduct is not exhaustive.
8.2. The CUSTOMER will not decompile or attempt to decompile the software on CASHPOINT’s website or develop software that interferes with the CUSTOMER-Server- Communication software used on its website.
8.3. The use of any software program which facilitates artificial intelligence is strictly prohibited. Prohibited software may include software which CASHPOINT believes allows player to cheat or gives one player an unjust advantage while wagering on the website. CASHPOINT reserves the right to take action in order to detect and prevent the use of such software by Players. Should CASHPOINT identify or suspect for good reason the use of prohibited programs, CASHPOINT reserves the right to freeze the relevant Player’s account for a period of at least six (6) months, to confiscate any funds in that account and/or to suspend the Player from using the services of CASHPOINT.
8.4. In the event of misconduct by a CUSTOMER, CASHPOINT is entitled to immediately terminate the Agreement with the CUSTOMER and exclude him from further use of the website. Further, CASHPOINT is entitled to interrupt and terminate on-going games, to block the CUSTOMER or the CUSTOMER’s account with or without prior notice and to retain the Customer’s credit and winnings achieved through misconduct until clarification of the situation.
9. Account Cancellation
9.1. CASHPOINT reserves the right in its sole discretion to refuse, cancel the Services, and/or refuse to distribute profits to anyone for any legitimate reason including, but not limited to:
9.1.1. Any instance when CASHPOINT has cause to believe that a person's activities on the SITE may be illegal;
9.1.2. Any instance where CASHPOINT may suffer any fiscal, regulatory, or pecuniary disadvantage by virtue of anyone’s activities;
9.1.3. Any instance where one or more transactions on the SITE are judged by CASHPOINT to have been performed in violation of this Agreement.
9.2. CASHPOINT prohibits player collusion and takes measures to prohibit use of devices, such as robots, that distort normal game play. The player further declares that he has no prior knowledge of the outcome of a result through the distortion of the game.
9.3. CASHPOINT reserves the right to terminate events or games without prior notice, whenever it deems necessary due to errors in the publication of odds, software or game errors, which cause games to work incorrectly or malfunction.
10. Aborted or Miscarried Games
10.1. In the event that any information is incorrectly published on the website, CASHPOINT will take remedial action in order to rectify and amend the data in the system so as to reflect the correct information. Any winnings that are affected by the publishing of incorrect information will also be accordingly amended.
10.2. In the event of a miscarried game for any reason whatsoever, all players’ transactions are always accurately logged on our systems. Kindly contact customer care team for any queries via email on email@example.com.
10.3. We reserve the right to correct or declare results void with hindsight, if the result of the game was caused by a technical default, fraudulent behavior of a Player or through a fake wager. We reserve the right to recall any payment that is made in error.
11.1. In order to fund a player account (by transfer of money to CASHPOINT’s account) one can do so by utilising the deposit methods and their relative information, which are included in the Deposit section on the website. As soon as you have registered with your username and password, you can carry out an online deposit by clicking the “Deposit” button and following the directions. Your deposit can be made via bank wire to our bank account, prepaid card, paysafecard, Skrill, Neteller, PayPal (only in UK, Ireland, Austria and Germany) or credit card (VISA or MasterCard). Unlike other gaming companies, CASHPOINT does not charge you a handling fee when you make a deposit via credit card. Please remember to list “CASHPOINT (Malta) Ltd.”, as the beneficiary, and to enter your username in the reason for Payment field. Also, please remember that bank wire transactions within Europe take 3-5 business days, and outside of Europe a delay of 7-10 business days can be expected.
11.2. CASHPOINT reserves the right to impose certain conditions on the use of particular payment methods. CASHPOINT has also the right to change the payment methods available without giving notice.
11.3. CASHPOINT does not guarantee that all methods of payment are available at all times.
11.4. A deposit request via credit card into a player account, funds the account in real time, but only if the card issuer has approved the transaction.
11.5. Self-deposit limits can be imposed by the player through the use of the website.
11.6. The minimum deposit amount per transaction is €10, while the maximum deposit amount can be varied at CASHPOINT’s discretion.
11.7. CASHPOINT uses only payment processors which are authorised under the Payment Services Regulations 2009.
12.1. A request for a withdrawal cannot be made while the Customer is involved in a gaming session.
12.2. CASHPOINT's finance department handles all withdrawal requests submitted. CASHPOINT reserves the right to verify the entitlement of the Customer and, in case of doubt, to retain the withdrawal. Valid documents issued by government and Identity documents must be submitted in order to process a withdrawal. No withdrawals for the cumulative amount of €2,330 and over will be processed, unless such documentation has been submitted by the player and verified by CASHPOINT’s finance department.
12.3. Withdrawal methods and their relative information are included in the Withdrawal section on the website, by utilizing the withdrawal methods and their relative information, which are included in the Withdrawal section on the website.
12.4. If you’d like to withdraw your winnings, just click „Withdraw“ in your CASHPOINT account and follow the instructions. Withdrawals via Skrill or bank wire are transferred to a bank account in the recipient’s name. Within Europe, the funds will usually arrive within three to five business days. Outside of Europe, transfer may take between five and seven business days. Withdrawals via Skrill are deposited into your Skrill account right away. When withdrawing funds from your CASHPOINT player account, no fees apply as long as your IBAN and SWIFT are correct. If not, we reserve the right to charge the fees that the bank requires the customer. Outside the EU, fees generally apply.
12.5. Any expense related to withdrawal requests, if applicable and explicitly announced on the website, shall be charged to the receiver.
12.6. The personal data of the Customer of the cash gaming account and the holder of the bank account (or any other payment method) must correspond. CASHPOINT will perform a KYC procedure through which it will verify the validity of the Customer’s email address and personal details submitted.
12.7. A limit is set by CASHPOINT on the maximum winnings which can be paid out. If the customer places a bet for which the payment of winnings exceeds the limit, CASHPOINT is not liable for the excess amount. Betting pay-outs are reduced accordingly in this case. This also applies even if CASHPOINT has not made it clear to the customer upon conclusion of the bet that the winnings may exceed the limit. CASHPOINT is not liable under any circumstances for the theoretical loss of winnings incurred by the customer resulting from such a reduction.
12.8. Withdrawals from a Customer’s Account can only be addressed strictly to the person registered on the account and as per the conditions specified on the CASHPOINT site.
12.9. Under no circumstances can funds be withdrawn from one’s account unless the same funds have been wagered at least once.
13. Use of Player Account
13.1. The amount that is displayed as the CUSTOMER “payout” is net of fees. Accordingly, the “payout” amount will be the exact amount deposited into your account.
13.2. The base currency in CASHPOINT’s software is EURO, but the account balance of the CUSTOMER may be displayed in another currency.
13.3. In the case that no transaction has been recorded on a player’s account for thirty (30) months, CASHPOINT shall remit the balance in that account to the CUSTOMER, or if the CUSTOMER cannot be satisfactorily located, to the Malta Gaming Authority.
13.4. CUSTOMERS may choose to close their account at any time. In such cases a player is requested to send an email to firstname.lastname@example.org, and customer care will proceed in closing the account and confirming to the CUSTOMER that such termination has taken place.
In order for a CUSTOMER to claim funds from a dormant account, closed, blocked or excluded account, one must contact CASHPOINT by email on - email@example.com.
13.5. The customer directly authorizes CASHPOINT to levy account fees. For this, the debit is taken from the customer's CASHPOINT account in accordance with the Terms and Conditions. CASHPOINT reserves the right to charge an inactive account fee for 5.00 EUR or equivalent amount in the currency of the betting account per month. Inactive accounts means players' accounts which have not recorded any log in and/or log out for a period exceeding 12 consecutive months. The administrative charge will be imposed on the betting account of the player. The first fee for inactive accounts will be deducted following 12 months of inactivity. All consecutive fees for inactive accounts will be deducted on a monthly basis until the betting account balance reaches zero. When this happens the account will be closed automatically. All registered players will be notified at least 30 days prior to any fees being incurred that the inactive account fee is to be charged to their accounts. Holders of inactive accounts may instantly reactivate their accounts by logging in/logging out or withdrawing the funds within the 30 days' time window without incurring any fees. CASHPOINT reserves the right to increase the inactive account fee in line with the regulations for the Malta Gaming Authority in Malta.
14. CASHPOINT’s Bonus Policy
14.1. Under certain circumstances, in addition to the amount of money deposited, so called “Bonus Money” is credited to the account.
14.2. Bonuses being offered and their details of crediting Bonus Money will be available on the Bonus/Promotions section of the website. The amount of Bonus Money is determined by CASHPOINT and set out on the website. The CUSTOMER has no general entitlement to receive Bonus Money.
14.3. CASHPOINT offers a number of attractive reward features to its new and subsisting CUSTOMERS. Bonuses are rewarded to CUSTOMERS as part of CASHPOINT's promotions program. These bonuses are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.
14.4. The withdrawal of funds from an account before completing bonus conditions will immediately nullify the bonus and the CUSTOMER will no longer be eligible for any accumulated bonus rewards.
14.5. Any indication of fraud, manipulation, cash-back arbitrage, or other forms of deceitful or fraudulent activity based on the provision of the bonus will render the account inactive along with any and all profits or losses garnered.
14.6. All language versions of the bonus Terms and Conditions will reflect the same principles. The prevailing language in case of interpretation of any bonus will be the ENGLISH language.
15. Play for Fun
15.1. After an account is established and the CUSTOMER is able to successfully log into his gaming account with CASHPOINT, the Customer will be able to test the games on the website.
15.2. In cases where the CUSTOMER wins, there is no claim for virtual Fun Money.
15.3. Withdrawal of this credit or transferring the Fun Money as real money is not possible.
16. Limited Liability
16.1. The games and services offered on the SITE are available to CUSTOMERS only within the scope of the current state of technology used. CASHPOINT provides no guarantee and accepts no liability for the uninterrupted availability or the service ability of the services offered.
16.2. CASHPOINT undertakes to supply steady Services on the SITE. However, CASHPOINT assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, the SITE or Services.
16.3. CASHPOINT is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, hardware, software, failure due to technical problems or traffic congestion on the Internet or on any of the SITE or Services.
16.4. CASHPOINT accepts no liability for any interruption of games or website downtime. It is not liable for any errors contained in any game, nor is it duty bound to correct them – CASHPOINT is not liable for any damage caused as a result. Furthermore, CASHPOINT assumes no liability for the existence of or damage caused by viruses or other damaging components on the website or the corresponding server, which could lead to damage to the computer hardware and software of the Customer.
16.5. CASHPOINT is not liable for damages caused by mistakes of data entry, storage and processing of the data and by incompleteness and inaccuracy of transmitted data. In particular, CASHPOINT reserves the right to correct obvious mistakes during the storage and processing of results (e.g. the mistakes relating to the identity of the Players, wagers etc.) In cases of such mistakes due to errors or software problems, causing a game to miscarry or abort, the game will be deemed void and the wagered amount will be refunded to the CUSTOMER.
CASHPOINT also reserves the right to limit/refuse bets, whenever it deems this to be necessary due to any errors, software malfunctions or similar circumstances.
16.6. To the maximum extent permitted by applicable law, under no circumstances shall CASHPOINT be responsible for any loss or damage resulting from use of the SITE or Services, from any content posted on or through the SITE or Services, or from the conduct of any Customer of the SITE or Services, whether online or offline.
16.7. In no circumstance shall CASHPOINT or any of its directors or employees be liable to the CUSTOMER for any damages whatsoever, including without limitation indirect, incidental or any type of consequential damages, which may arise from out of, or in connection with CUSTOMERS’ use of the SITE or services, including but not limited to the quality, accuracy or utility of the information provided.
16.8. CASHPOINT is not liable for damages of any kind that are caused by the undue use of the account by the Player or third parties.
16.9. CASHPOINT is not liable for the loss of winnings caused by games that are interrupted.
16.10. In case of infringement of the Terms and Conditions of the website by the CUSTOMER, the CUSTOMER shall indemnify CASHPOINT from any claims by third parties and bear any losses, costs or damages resulting thereof.
16.11. The forgoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction, and in no event shall CASHPOINT’s cumulative liability to the CUSTOMER exceed the amount of money the CUSTOMER transferred or deposited in the CUSTOMER’s account on the SITE in relation to the transaction giving rise to such liability.
17. Anti-Money Laundering Procedures
17.1. No person shall abuse this SITE for the purpose of money laundering. CASHPOINT may employ best-practice anti-money laundering (AML) procedures. CASHPOINT reserves the right to refuse to do business with, to discontinue to do business with, and to reverse the transactions of, CUSTOMERS who do not accept or conform to the following AML requirements and policies:
17.1.1. Winnings will only be paid to the individual who initially registered to open a live account and specifically only to the originating credit card or account on file;
17.1.2. When a CUSTOMER funds an account by means of credit/debit card deposits, winnings will only be distributed to the individual whose name appears on the card used to make the deposit and only be paid back to the same card;
17.1.3. Only one account is allowed per person. No winnings may be collected on accounts opened in false names or on multiple accounts opened by the same person;
17.1.4. CASHPOINT will require a copy of a valid identity document that has been issued by the competent authority of a recognized state or country, e.g. passport, personal identity card, driving licence; when verifying the identity of a player/customer, CASHPOINT may also request a gas, water or electricity bill or a property rental agreement. CASHPOINT may at its sole discretion suspend an account until such proof has been provided to its satisfaction;
17.1.5. All transactions are checked to prevent money laundering;
17.1.6. If the CUSTOMER does not respect these rules and regulations then CASHPOINT may suspend the player’s account pending investigation.
17.2. Any suspicious or fraudulent transactions will be immediately reported to the relevant authorities, including but not limited to the Malta Gaming Authority of Malta.
18. Intellectual Property
18.1. All content, trademarks, services marks, trade names, logos and icons are the property of CASHPOINT or its affiliates are protected by copyright laws and international treaties and provisions.
18.2. The CUSTOMER agrees not to delete any copyright notices or other indications of protected intellectual property rights from materials that the CUSTOMER receives from CASHPOINT or CASHPOINT’s SITE. The CUSTOMER will not obtain any intellectual property rights in, or any right or licence to use such materials or the SITE, other than as set out in this Agreement.
18.3. Images displayed on the SITE are either the property of CASHPOINT or to be used with permission. The CUSTOMER agrees not to upload, post, reproduce or distribute any information, software or other material protected by copyright or any other intellectual property rights (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights and the prior written consent of CASHPOINT.
The CUSTOMER agrees to defend and indemnify CASHPOINT and its officers, directors, and employees, and to hold them harmless from and against any and all claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney's fees and costs, arising out of or in any way connected with:
- CUSTOMER access to or use of the SITE or Services;
- CUSTOMER’s violation of any of the terms of this Agreement; or
- CUSTOMER’s breach of any applicable laws or regulations.
20. Term and Termination
20.1. The CUSTOMER may only terminate the agreement with CASHPOINT by providing (30) thirty day written notice to the customer support email at firstname.lastname@example.org. Any failure to provide this (30) thirty day written notice will result in the CUSTOMER continuing to be bound by all prescribed terms and conditions.
21. Responsible Gaming
CASHPOINT wants to ensure that its CUSTOMERS gamble in a responsible manner, but we also acknowledge that gambling can be addictive to some and affect their lives negatively. Since we care for our CUSTOMERS, and want online gaming to be an enjoyable experience, we offer various measures for a CUSTOMER to gamble in a responsible manner. These can be set by the CUSTOMER through the website under the point "My Account" -> "Account Settings" -> "Settings" and include the following:
- Set Limits on Deposits
- Set Limits on wagers and losses
- Set limits on session time
- Self-exclude for a definite period of time
- Self-exclude indefinitely
CASHPOINT would like to point out that with respect of player self-protection, there is a seven day cool down period.
To comply with the social responsibility code, CASHPOINT will close any CUSTOMER account of a person, who self locks their account and return any funds held in the account. Furthermore CASHPOINT will stop sending any advertising material to any CUSTOMER who self excludes.
Our SITE also contains links to external entities and information which can help in case of addictive gambling. If you believe that you might be negatively addicted to gambling, we encourage you to seek help through these areas of our website and also contact us through email. Further information can be found under: https://www.cashpoint.com/en/info/help/responsible_gaming.html.
22.1. In case of a complaint or an issue, the CUSTOMER is to contact customer support by email on email@example.com, detailing the nature of the complaint. CASHPOINT customer care representatives shall reply to the CUSTOMER accordingly to address the issue, and will try to reply to all requests within 2 days from when the complaint is sent.
22.2. If the CUSTOMER feels that the complaint has not been resolved, he or she can bring the dispute to the Malta Gaming Authority by email on firstname.lastname@example.org.
By opening an Account with CASHPOINT, the Player implicitly gives his authorization to the processing of any personal data in compliance with the privacy laws in force in Malta. The processing of personal data is exclusively managed to the end of account maintenance for use of the services as offered by CASHPOINT.
CASHPOINT does its utmost to ensure the privacy, confidentiality and security of its CUSTOMERS, which are preserved both throughout their interaction with the Company and afterwards, to the fullest extent achievable by CASHPOINT.
23.1. When CUSTOMERS register with the Company, they acknowledge their willingness to share with CASHPOINT certain private information which will be used for the purpose of confirming the CUSTOMER's identity and ensuring the security of their deposits and player account. This information is collected in line with our stringent verification procedures that are used to deter international money laundering operations and to ensure that security and safety of our customer's activity throughout. The information will be only be processed by the staff who require such access.
23.2. Our CUSTOMERS undertake to supply us with true, updated and accurate information about their identity. Furthermore, they are required to state categorically that they are registering on their own behalf and are not seeking at any time to act in any manner which could be considered fraudulent nor are they seeking to impersonate any other individuals for any purpose whatsoever.
23.3. The Company's data collection procedures include the collection of CUSTOMER's freely disclosed information as shared with CASHPOINT, in addition to the placement of cookies for the purpose of gathering data about the manner in which CUSTOMERS interact with the CASHPOINT SITE. These tools for gathering CUSTOMER's information are employed for the purpose of ensuring the customer's own security and all data collected by CASHPOINT is shared only with personnel within CASHPOINT who are involved in player management process. Such access will only be granted on a need-to-know basis.
23.4. CASHPOINT will never disclose any private or otherwise confidential information in regards to our CUSTOMERS to third parties without the express, written consent of our CUSTOMERS, except in such specific cases in which disclosure is a requirement under law, or is otherwise necessary in order to perform verification analysis on the CUSTOMERS identity for the purpose of safeguarding their account and securing their personal information.
Only exception: It may be required to supply information to the Gambling Authority (such as the Malta Gaming Authority, etc.) for regulatory compliance purpose.
23.5. By registering with CASHPOINT and through the voluntary interaction they undertake with CASHPOINT's products and/or services, the CUSTOMER confirms and agrees that they consent to the use of all or part of the information they supply concerning their CASHPOINT player account, the transactions they undertake through it and the interactions which they perform with CASHPOINT and on behalf of CASHPOINT. All interactions the CUSTOMER undertakes with CASHPOINT will be stored by CASHPOINT for the purposes of record and as such may be employed by CASHPOINT in such cases where disputes arise between CUSTOMERS and CASHPOINT. In case a client is for more than 10 years inactive, the stored information and records will be deleted and/or destroyed.
23.6. CASHPOINT will do its utmost to ensure the confidentiality of its CUSTOMERS’ personal information including the implementation of data protection procedures designed to ensure CUSTOMER confidentiality. CASHPOINT ensures that its data protection policy is regularly updated in order to ensure that the CUSTOMER's information is continually safeguarded.
23.7. From time to time, CASHPOINT may contact CUSTOMERS whether by phone or email for the purpose of offering them further information about CASHPOINT. In addition, CASHPOINT may, on occasion, seek to contact CUSTOMERS, whether by phone or email, for the purpose of informing them on unique promotional offerings provided by CASHPOINT for its CUSTOMER. CUSTOMERS consent to receipt of such contact when they consent to our terms and conditions of use when registering with CASHPOINT. Any person wishing to opt out of further contact with CASHPOINT must contact customer support under email@example.com.
23.8. Any suspicious or fraudulent activities will be immediately reported to the relevant authorities, including but not limited to the Malta Gaming Authority of Malta (MGA).
24. Sportsbetting Rules
24.1. If a bet slip is not submitted within 90 days after the day following the completion of the betting event, any payment claims of the betting customer are void. CASHPOINT reserves the right to delay payment of the winnings for 45 days following presentation of the bet slip.
24.2. In the following cases the bet is invalid or the betting contract is subsequently cancelled amicably with the legal consequence that the betting stake must be paid back to the customer:
24.2.1. If the betting event does not take place as indicated in the odds (e.g. home advantage is exchanged) unless the home team exercises its home advantage - for whatever reasons - at a neutral sports facility.
24.2.2. If the bet is concluded after the betting event has begun, or if the bet does not comply with betting provisions. The time of the conclusion of the betting contract as determined by CASHPOINT is binding for the customer.
24.2.3. If a betting event is cancelled or does not take place, unless
(a) an alternative date for the betting event is already confirmed at the time of the cancellation, and which is scheduled to take place within the following two days, calculated from the original designated start time (does not apply to matches which are cancelled or abandoned in the MLB, cf. Point 14f), or
(b) the betting event is to be completed as part of a sporting tournament (e.g. World, European or national championships, Olympic Games, tennis tournaments etc.).
24.2.4. If the betting event is stopped without an official evaluation taking place immediately following cancellation. Retrospective amendments to classification (e.g. a committee decision) shall therefore remain unconsidered.
24.2.5. If a tennis match is ended by a walkover or forfeit.
24.2.6. If matches in the Major League Baseball (MLB) are stopped or called off.
24.3. If a betting event is stopped and officially evaluated immediately after cancellation then the bet is upheld and Point 24.2.4. applies accordingly. A tennis match ended by a walkover or forfeit counts as not having taken place and therefore the stake must be paid back to the customer.
24.4. The following rules apply in particular for deciding the outcome of a bet:
24.4.1. The results announced immediately after the conclusion of the betting event will be decisive (e.g. the awards ceremony, provided that this takes place immediately after the betting event).
24.4.2. For football and ice hockey matches, the result at the end of regular playing time is decisive. Any added time or penalty shoot-outs, etc., have no effect on the betting contract unless the contractual parties have agreed otherwise and this has been noted in CASHPOINT's records (e.g. bet on progress in the European Cup).
24.4.3. If two or more contests of the same kind (e.g. two giant slaloms) take place at one location, all bets which are made prior to the commencement of the first event shall only be valid for the first event, unless some other arrangement has expressly been agreed upon.
24.4.4. For American football, basketball and baseball, the score including overtime will be used in evaluating all events and variations.
24.4.5. For "dead heats" (2 or more contestants in the same place), payouts shall be split accordingly (e.g.: for a wager of 100 with odds on the winner of 1.80, the payout is 180; for two winners the payout is therefore 90 each, three winners 60, and so on.). Should only two starters (teams) participate in a betting event (e.g. head-to-head bets) and if no undecided odds are quoted, then in the case of a "dead heat" the payouts are not split - rather, the entire wager is paid back.
24.5. For bets that refer to the showing of cards, the following rules apply:
24.5.1. Only the cards count that a sportsman is shown on the field during a game that he participates in.
24.5.2. A yellow/red card counts as a yellow card, but also as a red card.
24.5.3. Football goalscorer – If the player, on whose goal the bet has been placed, is not part of the starting lineup of his team, then this bet will be rated with an odd of 1.0.
24.6. If the event takes place in compliance with the current General Betting Provisions and if one participant or team does not appear at the event, then the bet is upheld ("play or pay"); this means that a bet placed by the customer on a non-participant or a non- participating team is considered lost.
24.7. If multiple betting results are combined ("combination bet"), then the following is applicable:
24.7.1. If one or more events is cancelled, stopped or does not take place for other reasons, without a repeat of the event in terms of Point 24.2.3, or without an official evaluation in terms of Point 24.2.4, this (these) betting result(s) is (are) valued at odds of 1.00; this also applies to tennis matches ended by a walkover or forfeit.
24.7.2. If all betting events are cancelled, abandoned or do not take place for any other reason, without a repeat of the event in terms of Point 24.2.3, or without an official evaluation in terms of Point 24.2.4 then the betting contract shall be repealed retrospectively and the stake shall be paid back to the customer. This also applies to tennis matches ended by a walkover or forfeit.
24.7.3. Will the contract be concluded after the start of one or more events, then the odd for this event is 1.00. If the bet will be placed after the start of all events, then Point 24.2.2 applies accordingly.
24.8. CASHPOINT assumes no responsibility whatsoever for deficient data links in connection with contract conclusions and/or for any circumstances which do not come under CASHPOINT's sphere of influence, such as non-transmitted, incomplete or destroyed data, from which losses may occur for the customer, including pecuniary losses.
24.9. If a customer loses an amount of money above the norm within a specific period of time then CASHPOINT reserves the right to resort to appropriate measures for the protection of the customer.
25. Limits on Winnings
25.1. If a customer places multiple similar bets (including the combination of single and combination bets), of which the total winnings exceeds the limit on winnings, CASHPOINT has the right to reduce the stake as much as is required in order to adhere to the limit on winnings.
25.2. CASHPOINT reserves the right to establish limits on winnings for individual customers.
25.3. CASHPOINT reserves the right to reduce appropriately the limits on bets for which the total winnings exceed the limits set by CASHPOINT for the event, so that these limits are not exceeded.
26. Betting Restrictions
26.1. The betting customer expressly declares the correctness of all entries made while registering at CASHPOINT.com or any related website. The unintentional or intentional entry of incorrect customer data (e.g. first and last name, date of birth, address, email address, etc.) will in any case result in all wagers and winnings associated with this customer account being blocked from withdrawal.
26.2. A player must register personally and with the first deposit by remittance or credit card or any other payment method accepted by CASHPOINT to a bank account indicated by CASHPOINT, a player’s account is opened for each registered customer and all deposits, stakes, winnings and withdrawals are entered separately to this account.
26.3. Customers will be financially liable and bear any risks for betting accounts established at CASHPOINT. CASHPOINT will accept no liability for abuse of such accounts by unauthorized persons. Customers are therefore advised to keep their customer number, username and password confidential, since the customer is financially liable for any transfer of funds to or from the account when a customer number or username, and/or password are used or subsequently obtained according to CASHPOINT’s safety procedures (e.g. via the "security question").
26.4. Deposits to the betting account can be made by remittance to the accounts indicated by CASHPOINT, by credit card or by other payment methods accepted by CASHPOINT.
26.5. Bets can only be accepted if the entire amount of the stake is credited to the balance of the account indicated by CASHPOINT prior to the bet on the casino table or early enough in advance of the start of the sporting event(s) on which the bet(s) is/are being placed. In the case of credit card payment as well, bets can only be accepted if the credit card organization concerned confirms the amount early enough in advance (i.e. by the beginning of the event or prior to the betting at the casino table).
26.6. Should the balance on the betting account not entirely cover the bet and the amount owed not be transferred to the account in time, CASHPOINT shall have the option of either cancelling the bet or accepting the bet with the balance actually available as the stake.
26.7. Any deposits to and payouts from the betting account requested by the customer will without exception be accepted only in the currency offered by CASHPOINT. The customer shall bear the risk of currency exchange. This also applies to the stakes paid when bets are placed.
26.8. Winnings will be credited to the betting account and may either be used for placing further bets or, at the explicit request of the customer, be paid out in the same manner that the funds were deposited. No payouts are possible by way of postal money order, cash payment or non-negotiable cheque. CASHPOINT reserves the right to withhold payment until the customer provides proof of identity. The full amount deposited must be placed on bets at least once before payment can be requested. Payments can only be made to the bank account or Skrill account of the customer registered with CASHPOINT. Limits and processing fees may be applicable on both deposits and withdrawals.
26.9. Every CASHPOINT customer is obliged to provide proof of identity prior to the first payout. CASHPOINT may at any time request that the player/customer submit certain documents for proof of identity in order to verify their identity. CASHPOINT reserves the right to retain any and all funds and/or winnings until the requested documents are submitted. One or more of the following documents may be requested:
26.9.1. A copy of a valid identity document that has been issued by the competent authority of a recognized state or country, e.g. passport, personal identity card, driving licence; when verifying the identity of a player/customer, CASHPOINT may also request a gas, water or electricity bill or a property rental agreement.
26.9.2. A copy of bank certification, account statements, e.g. for a Skrill account or similar.
26.10. Complaints on account statements and against the balances indicated therein must be lodged by registered letter no later than thirty (30) days after the end of the month during which the betting event took place.
26.11. If CASHPOINT obviously provides erroneous odds, CASHPOINT is entitled to amend such erroneous odds without additionally notifying the customer and to make corresponding adjustments to the customer's betting account.
26.12. CASHPOINT is entitled to correct any obvious mistakes that result from errors occurring during the issue of account statements.
26.13. With respect to the data that is transmitted via the Internet in either direction between CASHPOINT and the customer, CASHPOINT assumes no liability whatsoever for this data being complete or transmitted without error.
26.14. The customer agrees to allow the telephone conversations with CASHPOINT to be recorded on magnetic storage media as well as to the collection and storage of the resulting media.
26.15. The customer consents to CASHPOINT storing and using any of the customer's personal data which becomes known to CASHPOINT when bets are placed. Any personal data will only be available to individuals who have been authorised by CASHPOINT and who have the right to know such data to carry out their duties. The customer furthermore agrees to receiving from CASHPOINT advertising material as well as other publications and information by mail, fax, text message or email. Odds lists will not be sent separately but may be viewed by the customer at any time, either at CASHPOINT's website or on specific television text pages.
When accepting the Terms and Conditions, you agree that the personal information you have provided may be disclosed to third parties and used for marketing purposes. This customer information will be made anonymous if possible and provided to partner companies such as Smart Focus and OptiMove.
26.16. Only one registration, and therefore only one betting account, is permissible per customer. All of the accounts of any customer violating this term will be blocked, and all bonuses and/or resulting winnings will be declared void.
26.17. If it is revealed that a betting customer has, in violation of the betting terms, opened more than one betting account and placed the same bet with these accounts, the limits on winnings will apply to the total winnings obtained through these bets. CASHPOINT will under no circumstances be liable toward the customer for any theoretical loss of winnings as a result of such a reduction.
26.18. By participating in a promotion, the customer accepts the respective special terms and conditions for that promotion, communicated on the CASHPOINT website.
26.19. CASHPOINT reserves the right to restrict, limit or block access of certain players/customers according to its sole, unhindered judgement.
26.20. All CASHPOINT time indications are based on Central European Time (CET).
27. Live Bets
27.1. Live bets are identified as live or a live bet by an addendum in the bet offer and/or on the betting slip. These bets are explicitly open to betting even after the event has begun. The odds vary dynamically in this form of betting and are continually adapted to fit the latest standings in the match. The results given immediately after the respective bet are decisive for the evaluation of the live bets. Retrospective amendments (e.g. committee decisions) have no influence on the evaluation of the live bets offered.
27.2. Football Live Bets
The guidelines of the General Betting Provisions also apply to the match evaluation in football live bets. Thus, bets on a match without an official valuation are declared invalid. Exceptions include special bets which were decided before the point at which the match was stopped (e.g. bets on the score at half-time if the match is abandoned in the second half). These are evaluated according to the respective outcome, irrespective of the course of the remainder of the match.
27.3. Formula1 Live Bets
The General Betting Provisions also apply to live bets in Formula 1 with regards to "match" evaluations. Exceptions, however, include special bets which are decided prior to the point when the event is stopped (e.g. "Who is leading after ten rounds" if the race is stopped in the fifteenth round) and are considered valid.
27.4. If the outcome of a betting event (e.g. "Who will win the third game?" or "Who will win the next corner kick?") is not clearly determinable due to a loss of picture or the end of television coverage by the television channel indicated by CASHPOINT in line with the live bet, then the bets affected will have their odds immediately revalued at 1.00.
27.5. For all other types of sports the following applies: In all live bets the General Betting Provisions apply with regards to match evaluation. Exceptions include special bets which are decided prior to the stopping of any event. These are considered valid.
Bets shall become void if the match is listed incorrectly.
- In the event of a team changing the name (due to leaving an organisation, joining a different organisation or based on an official change of name), all bets shall remain valid.
- If a walkover is granted to a player/team on at least one card before the match begins, bets shall become void.
- If a card is repeated due to a technical issue for which the players were not responsible, bets placed before the match shall remain valid on the repeated card in accordance with the official result.
- Handicap bets shall become void if the set number of cards is changed or if it differs from the number offered for betting purposes. If a match is started but not completed, bets shall become void unless the result is already determined.
29. Rest of Game
29.1. The Rest of Game bet is a special form of live bet and separately indicated as such. In all betting options, a tie score (0-0) is assumed for the match at all times. This means that only goals scored after the bet is submitted are relevant for determining the bet outcome. The Supplementary Betting Terms for Live Bets and the General Betting Terms shall also apply.
29.2.1. If a match is not concluded then all bets placed on this match are evaluated at odds of 1.00. This includes all variations offered for this event. This is also the case should one of the named players be changed prior to the start of the match.
29.2.2. Set Bets: If the number of sets to be played changes then all bets of this type (set bets) are evaluated at odds of 1.00. Bets on the outcome of the match retain their validity.
29.2.3. Tie-Break Bets: If the number of sets to be played changes then all bets of this type (tie-break bets) are valued at 1.00. Bets on the outcome of the match retain their validity.
29.2.4. Tournament Win: If the betting event takes place in compliance with the present General Betting Provisions and a participant or team does not turn up to the event then the betting contract is upheld ("play or pay"); this means that a bet placed by the customer on a non-participant or on a non-participating team is considered lost.
29.3. Tennis bets retain their validity in the following cases:
28.3.1. Change of match date
28.3.2. Change from "indoor" to "outdoor" and vice versa
28.3.3. The Malta Gaming Authority of Malta does not regulate any land-based aspect of the operation.
30.1. Every game played for real money lies solely within the decision-making and risk judgement of the customer alone. When participating in games of real money, the customer accepts that the games on the CASHPOINT or related Casino, Games, Slots or Live Casino page(s) are neither objectionable, reprehensible, unfair or indecent.
30.2. A game materializes at the moment that a player, at the time of placing his bet, has enough game credit in his/her player account to cover the amount of the game wager. Otherwise, the player receives an error message implying the need to increase the amount of funds on that account to match the wager amount, whereby this action remains at the sole discretion of the player/customer.
30.3. It is agreed that a valid wager is the corresponding amount confirmed and recorded by CASHPOINT.
30.4. The amount of the wager is determined by the player with regards to the visible table limits.
30.5. PLAY MONEY: Every customer can take part in all games offered by CASHPOINT in practice mode. This is where the player has the opportunity to wager the amount of play money made available to him/her. The Casino play money can be used for practice mode only and has no commercial value, unless explicitly stated otherwise.
31. ESSA Clause
CASHPOINT is a member of the ESSA (Sports Betting Integrity), a non-profit making organisation that monitors irregular betting patterns and possible instances of event manipulation. As part of that membership, CASHPOINT is a full participant in its early warning system which is geared towards identifying any such betting behaviour.
In the event of a warning being received by CASHPOINT, CASHPOINT withholds the right, in its absolute discretion, to:
(I) suspend the offering of any event or series of events in any of its markets; and
(II) delay and/or withhold payment on any event or series of events in any of its markets, until the integrity of such event or series of events has been confirmed by the relevant sports federation via ESSA.
Further, in the case of active event manipulation being confirmed as having taken place on any event or series of events by ESSA, acting in conjunction with the appropriate sports governing bodies, CASHPOINT withholds the right, in its absolute discretion, to suspend any bets placed on such events, either by any individual identified by ESSA as having possessed insider betting knowledge or information or by any other individual who in the reasonable opinion of CASHPOINT is connected to, acting in conjunction with or in any way involved with such individual.
Last Update: December 2017